Privacy policy
July 20, 2023
Privacy Act

Name of person in charge: Hélène Geoffroy CRHA
Title: Development Manager
Email : [email protected] 

Will Solutions (“we”, “us”, “our”) is committed to protecting the privacy of our users, visitors and customers. This website privacy policy explains how we collect, use and disclose personal data when you use our website and services. By using our service, you consent to the collection and use of your data in accordance with this policy. Please read the following information carefully to understand our privacy practices. 



Refers to the Will Solutions website ( and related services. 


Personal data

Refers to information relating to an identified or identifiable natural person. When you use our Service, we may ask you to provide certain personally identifiable information that may be used to contact or identify you.


Usage data

Refers to information collected automatically, such as your IP address, browser type, pages visited, time and date of your visit, time spent on pages, behavior on pages and other similar data. 



Cookies are small text files placed on your device when you visit our website. Cookies help us provide a better user experience and improve our services by personalizing touch points and the user journey. 


Data collection and use

We collect various types of data in order to provide and improve our Service. The collection of your data is carried out through various points of contact on site such as via forms, comments, orders and through the interactivity between you and our website in general. As mentioned in the previous section, we also use cookies to understand your aggregate behavior on different visits to our site and other sites.

Types of data collected

Personal data

When you use our Service, we may ask you to provide certain personal information such as your e-mail address, first and last name, telephone number, address, city, province, state and postal code. 


Usage data

We automatically collect information about how you use our Service, such as your IP address, the type of browser you use, the type of device used (mobile, tablet or computer), the pages you visit, the duration of your visit and other similar statistics. 



We use cookies to collect information and improve our Service. You can set your browser to refuse all cookies or to alert you when cookies are being sent. However, please note that if you refuse cookies, some parts of our Service may not function properly. 


Data transfer

By using our Service, you consent to the transfer of your personal data to our servers and to its processing. We will take all necessary steps to ensure that your data is treated securely and in accordance with this privacy policy. We do not and will never resell our users’ personal data!


Data communication

We will only disclose your personal data to third parties in the following cases: 

  • Where necessary to comply with a legal obligation.
  • To protect our rights or property.
  • To prevent or investigate wrongdoing.
  • To communicate with you in the course of our business..


Data security

The personal information we collect is kept in a secure environment. The people who work for us are required to respect the confidentiality of your information.

To ensure the security of your personal information, we use the following measures :

  • Access management – authorized person
  • Access management – person concerned
  • Login / password
  • 2FA (double authentication)
  • Antivirus on all devices

The security of your data is a priority for us. While we implement commercially acceptable security measures to protect your personal data, and are confident about the level of security they provide, please note that there is no such thing as zero risk. However, since no mechanism offers maximum security, an element of risk is always present when using the Internet to transmit personal information.

Changes to the privacy policy

We reserve the right to update the Privacy Policy of our website from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Before any changes take effect, we will notify you by e-mail and/or by posting a prominent notice on our Service. We recommend that you periodically review this Privacy Policy for any changes. Changes to the Privacy Policy will be effective immediately upon posting on this page.

Right of objection and withdrawal

We are committed to offering you the right to object to and withdraw your personal information.

The right to object means that Internet users may refuse to allow their personal information to be used for certain purposes mentioned at the time of collection.

The right of withdrawal is understood to be the possibility offered to Internet users to request that their personal information no longer appears, for example, on a mailing list.

To exercise these rights, please contact us by e-mail : [email protected] 

Right of access

We undertake to grant a right of access and rectification to the persons concerned who wish to consult, modify or even delete the information concerning them.

To exercise this right, please send an e-mail to : [email protected] 

Contact us

If you have any questions about our Privacy Policy, please contact us at : [email protected]